Watch one comment become a customer.
One journey through Base360 — from a stray TikTok comment to closed revenue. No one lifts a finger.
A comment lands
A customer comments on your TikTok post. Normally this is where the story ends — unseen, unanswered, unsold.
AI replies in seconds
Your agent answers the comment publicly — then slides into their DMs with the details. Never miss a comment again.
The DM does the selling
The agent explains the offering, answers every question and reads buying intent in real time — in your brand voice.
A lead is born
The contact lands in the built-in CRM as a high-intent lead — scored, tagged with context, and routed straight to sales.
AI even makes the call
For high-value leads, an AI voice agent calls and walks them through the product — natural, on-brand, fully logged.
Nurtured until they buy
They're enrolled into email flows tied to the same customer record — and nurtured all the way to checkout.