AI agents now handle social comments end-to-end

Every conversation,
everywhere, handled.

Base360 pulls every social comment, DM, call and email into one system — where AI agents reply, qualify and close, so no lead ever slips through.

Book a demo Watch one comment close

Free 14-day trial · No credit card · Live in under an hour

AI agents · always on
@mia.k · TikTok comment
how much is this? 🔥
2s ago
92
High-intent lead
Auto-routed to sales
AI Agent replied
Public reply + DM · 0.4s
Trusted by B2C teams handling millions of conversations
NOVA fitlane URBANIQ glowery. PEAK SUPPLY casaverde
The Problem

Your customers are everywhere. Your team is drowning.

Instagram and TikTok comments, DMs, WhatsApp, SMS, calls, email — plus newsletters in yet another tool. Nobody sees the whole customer, and revenue quietly leaks out of every channel.

  • Comments sit unanswered for days
  • Hot leads slip through the DMs
  • Five dashboards, zero full picture
TikTok comments
oldest waiting 3 days
47
Instagram DMs
12 unread this morning
12
WhatsApp
9 customers waiting
9
Missed calls
3 before lunch
3
support@ inbox
231 unread emails
231
The Magic Moment

Watch one comment become a customer.

One journey through Base360 — from a stray TikTok comment to closed revenue. No one lifts a finger.

1
Step 01

A comment lands

A customer comments on your TikTok post. Normally this is where the story ends — unseen, unanswered, unsold.

TikTok · Summer drop video New comment
@mia.k
how much is this? 🔥
2s ago · Reply · Like
2
Step 02

AI replies in seconds

Your agent answers the comment publicly — then slides into their DMs with the details. Never miss a comment again.

AI Agent · public reply · 0.4s
Hey @mia.k! It's $49 with free shipping this week 💛 Just sent you the details.
slides into their DMs
Hi Mia! Here's everything about the piece you asked about — sizes, materials & checkout link 👆
3
Step 03

The DM does the selling

The agent explains the offering, answers every question and reads buying intent in real time — in your brand voice.

DM with @mia.k
does it run small? and do you ship to Austria?
Runs true to size! And yes — 2–4 days to Austria, free shipping over $40 📦
perfect, I want the black one 🖤
Purchase intent detected
4
Step 04

A lead is born

The contact lands in the built-in CRM as a high-intent lead — scored, tagged with context, and routed straight to sales.

Mia Kovač
Source: TikTok comment → DM
New lead
Intent score92 / 100
NewQualified→ Sales: Ana
5
Step 05

AI even makes the call

For high-value leads, an AI voice agent calls and walks them through the product — natural, on-brand, fully logged.

Outbound call · AI Voice 2:14
"…and if the black one doesn't fit, returns are free for 30 days. Want me to hold one for you?"
6
Step 06

Nurtured until they buy

They're enrolled into email flows tied to the same customer record — and nurtured all the way to checkout.

Welcome flow · email 2 of 4
Opens 3 · Clicks 2 · same customer record
Opened
Order placed — $1,240
Attributed to: one TikTok comment
Zero human touches. One new customer.
The Platform

Four products. One brain.

Inbox, AI agents, CRM and marketing — sharing one customer record, so context never gets lost between tools.

One inbox. Every channel.

Meta & TikTok comments, DMs, WhatsApp, SMS, calls and email — answered from one place, without logging into a single platform.

All · 128CommentsDMsCallsEmail
@mia.k
how much is this? 🔥
now
AI handling
Jonas M.
is my order shipped yet?
2m
AI handling
@lena.styles
do you restock the beige one…
9m

AI agents that do the work

Build agents for any task — replying, qualifying, following up, even calling with an AI voice.

Reply to every comment
Answer & qualify in DMs
Follow up after 24 h
Call warm leads · AI voice
Runs 24/7 · always in your brand voice

A CRM built for conversations

Every chat becomes a lead. High-intent buyers surface automatically and go straight to sales.

New · 4
Mia K.
intent 92
Tom R.
intent 71
Qualified · 2
Sofia L.
intent 88
Won · 1
Jonas M.
$1.2k

Marketing on the same record

Capture subscribers, send campaigns, and see sign-ups, opens and clicks — all tied to the same customer.

0
subscribers +312 this week
0
campaign open rate
0
comments left unanswered
0
of conversations resolved by AI
0
more leads captured per channel
0
saved per teammate, every week
Loved by lean teams

Small teams. Big presence.

★★★★★

"We went from 400 ignored comments a week to zero. The AI answers like our best team member — customers can't tell the difference."

Sara Novak
Sara Novak
Founder, NOVA Beauty
★★★★★

"A TikTok comment became a $3k order while we slept. That single story sold our whole team on Base360."

Marko Ilić
Marko Ilić
Head of Growth, Fitlane
★★★★★

"We replaced five tools with one. Support, sales and marketing finally see the same customer."

Elena Ruiz
Elena Ruiz
COO, Casa Verde

One system for
every conversation.

Join the B2C brands turning stray comments into closed customers. Set up in under an hour — your AI agents take it from there.

14 days free · No credit card · Cancel anytime